1. Information We Collect
When you use our POS systems, we may collect various types of information, including:
 

• Personal Information: Information such as your name, email address, phone number, and billing details when you register for our services or make a purchase.

• Business Information: Data about your business, such as your store’s name, location, and operational details.

• Transactional Information: Details of sales transactions, customer purchases, and payment methods processed through our POS system.

• Usage Data: Information about how you use our software, including access logs, device identifiers, and IP addresses to improve the functionality and security of our services.
   

2. How We Use Your Information
We collect and use your information for the following purposes:
 

• To Provide and Improve Our Services: We use the information to ensure our POS system functions properly and meets your business needs. This includes troubleshooting, software updates, and feature enhancements.

• To Process Transactions: Personal and payment data are used to process sales transactions, issue receipts, and handle refunds.

• To Communicate with You: We may send you service-related notices, updates, and important information related to your account or any technical issues.

• To Ensure Security: We use data to monitor for fraud, unauthorized access, and other security threats to our POS system.

• To Comply with Legal Obligations: In some cases, we may be required by law to share your information, for instance, in response to a legal request or audit.
   

3. Data Security
We take your privacy and data security seriously. QUETZAL PROJECT PARTNERS INC. implements industry-standard security measures, including encryption, access controls, and regular security audits, to protect your data from unauthorized access or disclosure.

Despite these precautions, no system is completely secure. Therefore, we cannot guarantee the absolute security of your information but we are constantly improving our defenses to mitigate risks.

4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data with trusted third parties for specific reasons, such as:

• Service Providers: We may share information with vendors who assist us in providing services such as payment processing, cloud storage, and technical support.

• Legal Requirements: We may disclose your information to comply with a court order, legal process, or government request, or to enforce our terms of service.

• Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
   

5. Your Data Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: You can request a copy of the information we hold about you.

• Correction: If your data is inaccurate or incomplete, you have the right to request corrections.

• Deletion: You can request that we delete your personal information, subject to certain legal obligations.

• Opt-out of Marketing: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.
   

6. Cookies and Tracking Technologies
Our POS systems may use cookies and similar tracking technologies to enhance your user experience and analyze performance. These cookies help us to remember your preferences and provide personalized content. You can choose to disable cookies through your browser settings, but doing so may affect the functionality of our services.
 

7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. When we make material changes, we will notify you by posting an updated version of the policy on our website or through other appropriate communication channels.